- What personally identifiable information is collected from you, how it is used and with whom it may be shared with.
- What options are available for you to control the use of your information.
- The security procedures that are in place to help protect, keep secure and prevent the misuse of your information.
- What you can do to correct any inaccuracies in your information.
- Explain how you can retrieve the information we hold about you.
Collection, use and sharing of your information
Information that is collected by this website is solely owned by us (Upshift Driving School). We only have access to information that you voluntarily provide us, either by email, telephone or other direct contact. This information will not be sold or rented out to anyone, including third parties.
Your information may be used to respond to you or contact you regarding issues. It will not be shared with any third party outside of our company, except where it is necessary to fulfil a request, such as posting products out to you, or where it is required to do so by law.
Accessing and controlling your information
You may opt out of any future contact from us at any time. You can do the following at any time during our office hours, by contacting us via the email address or phone number we have on record:
- Find out what information we have about you, if any.
- Correct any information we have about you.
- Have us delete any information we have about you.
- Express any concern you have about our use of your information.
Securing and protecting your information
The security of your information is of the utmost importance to us and we take precautions to protect the information you supply us with. When you provide sensitive information via our website, your information is protected both on and offline.
Whenever any sensitive information (debit/credit card data) is collected, that information is encrypted and transmitted to us via a secure method. This can be verified and ensured by checking that “https” is present in the website address. Most modern browsers will display a padlock icon if the connection is secure and https is present.
Encryption protects your information over the Internet, but we also protect your information when offline too. Only employees who require the information to perform a specific job (such as customer service, billing or booking you in) are granted access to personally identifiable information. Our computers, telephones and servers which store any personally identifiable information are kept in a secure environment.
When submitting debit/credit card information, we only store your phone number, email address and billing name. We do not store the details on the card (card number, expiry date or security code).
In order to log in to the secure areas of our website, a user must first complete the registration form. During this registration process, we require the user to enter certain information, including their name, email address, phone number and post code. This information is used to tailor your experience with us and contact you regarding the services you have purchased and/or subscribed to. We may also ask for some demographic information such as your gender or age, though this is not required, and you may still use our website without providing this.
Links to other websites and resources
We may provide links to other websites, documents, resources and services on our website. Please be aware that we are not responsible for the content or privacy practices of such other websites and resources. They will have their own privacy policies you should check before using their websites and resources.
Updates to this policy